Fees & pricing

Events Command charges one transaction fee, and that's everything - nothing is stacked on top of it. Everything else is free: the CRM, forms, invoicing, messaging, website, team accounts, payouts. There is no subscription. Once you've connected Stripe, money settles straight to your own account and you're the merchant of record - you hold the funds and you own refunds and chargebacks. A shared "co-lab" night is split at checkout: each organizer is charged their own part directly and is merchant of record for it. One case works differently, and the Terms spell it out: before you finish connecting Stripe, the payment lands on our account until it's paid out.

One published rate, the same for every organization, set once so nobody has to relearn it:

• Tickets, passes, merch - 7.5% + $0.50 online and 6% + $0.15 in person, because a tapped card genuinely costs less to run.
• Drink & food tickets - 6% + $0.15 on every lane, never less than 50¢, phone included. These are the one thing that sells two ways at the same moment - tapped at your booth and scanned off a poster by someone still in the queue - so both ways take the in-person rate, and the lane that shortens your line is never the expensive one. The tickets are the sale; exchanging one for a beer is free.
• Invoices - 5% + $1.25 (booths, sponsorships, anything you bill for). Lower than the ticket rate on purpose: a ticket sale uses everything we build to fill your room, while an invoice moves money you already won.
• Bank transfer (ACH) - 1%, at least $2, never more than $50. Its own rail, priced like the pipe it is: a $5,000 sponsor pays $50.00 by bank instead of $251.25 by card. Offered first on every invoice of $200 or more.
• Anything $3.00 or under - a flat 50¢. A percentage plus a fixed part looks absurd on a $2 item, so it doesn't apply there.
• Nothing over $400. A $10,000 sponsorship pays $400, not more. (The one exception: past about $10,000 on a single card payment a floor applies instead - pay by bank and stay capped at $50.)
• Free, always - $0: cash, comps, and donations to verified nonprofits.

Who funds the fee is your choice, per product: pass it to the buyer (default - you net the full price), split it 75/50/25, or absorb it. A $100.00 ticket has an $8.00 fee online - pass mode charges the buyer $108.00 and you net $100.00; absorb charges $100.00 and you net $92.00.

Donations carry a $0 transaction fee - for verified nonprofits (your nonprofit status + an EIN on file, the same gate that unlocks tax receipts). The card itself still costs something on the gift, and you choose per campaign what donors are asked to add toward it: a flat 3% (the default - you cover the 30¢), the full card cost so you net 100% of every gift, or nothing at all; the box is checked by default and the donor can always untick it. A non-nonprofit's "donation" is billed at the normal rate - a sale can't be relabeled as a gift to skip the fee.

A few standing rules: sales tax passes through to the buyer and isn't part of the fee; the transaction fee is non-refundable - a refunded buyer gets back the total minus the fee they paid; and the fee has a floor, so no charge ever loses money for you or for us.