Team - roles & security

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Add people at Team → Members. There are four roles, the same on the website and in the app:

  • Owner - everything, including the Stripe connection, closing the account and handing it over. One per org.
  • Admin - everything day to day (money, invoices, paying people, refunds, the team, settings), except the Stripe connection.
  • Manager - runs the nights: calendar, staffing, the door, tonight's numbers, messages with pros and the team. No invoices, paying people, refunds, settings or team changes.
  • Team - sees the calendar and each night, their own nights and the team chat, and works the door (check-in, cash and cards).

Older seats called member, volunteer or door count as Team.

Two-factor auth: everyone - especially owner and admins - should turn it on at My account → Two-factor. It takes one minute with any authenticator app, and you get one-time recovery codes for a lost phone. A stolen password alone then can't reach your money.

Door staff don't need accounts at all - the door PIN is enough for scan-and-admit.

Still stuck? Email hello@eventscommand.com.